Rates quoted are per room, per night based upon the room
occupancy selected (unless otherwise specified), subject to
availability. Normal supplements apply for upgraded accommodation.
These rates are applicable for new bookings only. All prices shown
are applicable at the time of booking, are not valid in conjunction
with any other offer and are subject to change without any prior
notice. Where a meal is included in the price, this is for adults
only, children's meals are charged as taken. The hotel will inform
you at check-in of the restaurant in which this is to be taken, and
if appropriate the allowance available. The full price for each
break, with the addition of all extras incurred during your stay,
is to be settled in full before departure, by cash, cheque with
current banker's card, American Express, Diners Club, Japan Credit
Bank (JCB), Maestro, MasterCard or Visa. VAT is included at the
current prevailing rate where applicable. Advance Saver rates
require full prepayment at the time of booking, which is non
refundable and non transferable. Payment is taken by the hotel
within approximately 24 hours of the booking been made.
A transaction fee will be applied to all bookings made with a
credit card. This is to recover the credit card companies' charges
to us. All credit cards will be charged £2.00. This
information is displayed at step 3 of the booking process under the
Payment Details section before you confirm your reservation. The
fee will be applied to the entire booking rather than per room.
Payment by debit card is free. It is not refundable.
The total price of your booking shown online will not reflect
any credit charges. Payment for your booking and any applicable
credit card charges will be processed by the hotel.
We monitor business calls for quality control and training
purposes.
Bookings are taken at the discretion of the individual hotel,
subject to availability. Only a certain number of rooms are
available at each hotel on selected dates. Each hotel sets aside a
limited number of rooms for guests. When this allocation is reached
the hotel cannot usually accept any more bookings at these prices
although it may not technically be full. The prices may be
restricted or may not apply at some of the hotels at certain times.
These rates are applicable for new bookings only. Normal
supplements apply for upgraded accommodation. We reserve the right
to amend offers as appropriate. Where applicable payment in full is
required at time of booking and this is non-refundable, non
transferable. Payment is taken by the hotel within approximately 24
hours of the booking been made. These rates cannot be used in
conjunction with any other offer. We monitor business calls for
quality control and training purposes. Please refer to the
promotional terms and conditions page for more information.
Your booking:
If making a reservation in a VILLAGE hotel, the contract for
your stay is with either De Vere Hotels & Leisure Limited,
registered in England and Wales No. 418878 or Village Hotels and
Leisure Limited, registered in England and Wales No. 6126416.
Check In / Check Out:
Check-in is 3pm and check-out is 11am. Your room may be
available before 3pm, however, this cannot be guaranteed and the
hotel will arrange storage of your luggage until your room is
ready. A late checkout may be available during your stay, please
check with the hotel reception on arrival.
Early Check In
- Available from 11am midweek and 12pm at the weekend
- Standard extra charge of £10 should be applied for an Early
Check In
- Subject to availability
Late Check Out
- A Standard extra charge of £20 should be applied for a Late
Check Out. (Excluding "Lazy Sundays" offer which has it's own
pricing)
- Late check out is available up to 2pm
- Subject to availability
Special arrangements:
Whilst every effort is made to fulfil your requests,
unfortunately, we can not guarantee these and failure to do so will
not constitute a breach of contract.
Cancellations / Amendments:
No further charges will be made for cancellations received
before 2pm on the day of arrival, however, for non-arrivals and /
or cancellations after 2pm on the day, the first days balance will
be charged. Bookings made on Advance Saver and Promotional rates
are non cancellable, non refundable and non transferable.
In the unlikely event that we have to change or cancel your
reservation, we reserve the right to do so. If this does arise you
can 1) accept the changed arrangements as notified, 2) make an
alternative arrangement with us or 3) cancel your reservation and
receive a full refund of any monies paid.
Your money is safe:
In the unlikely event of insolvency, any pre-payments made by
you or packages sold within the meaning of Travel Holidays and
Package Tours regulations 1992 are secured by a trust of which
Messrs Hammond Suddards Trustees Limited are independent Trustees,
c/o Wrigleys Solicitors, 19 Cookridge Street, Leeds LS2 3AG.
Health & Fitness Club Facilities:
For full details of extra facilities offered, the charges and
availability of these please contact the hotel directly. The
following conditions apply for VILLAGE hotels respectively.
VILLAGE hotels - Children under the age of 18 must be
accompanied by a responsible adult at all times when in the Health
& Fitness Club.
Children's times for leisure pool -
Monday - Thursday 9am - 12 noon, 2pm - 5pm.
Friday - Sunday and Bank Holidays 9am - 12 noon, 2pm - 6pm.
Children must be accompanied by their parents at all times when
in, or by, the pool area.
It is also recommended that saunas and steam rooms, whirlpool
spa, fitness studio and toning tables are not suitable for children
under the age of 18.
Food & Beverage:
At VILLAGE hotels we offer a variety of meal plans. Where meals
are included within a rate they are included for adults only. All
meals are charged as taken for infants and children. Unless
otherwise stated dinner bed and breakfast rates include a £18
dinner allowance per adult to be used on food only in Verve
Grill.
Child Policy:
At VILLAGE hotels an infant is classed aged 0 - 2 years and a
child 3 - 12 years. Ages 13 years and above is charged the full
adult price.
Most hotels have family rooms specifically designed with
children in mind; where we can provide you with a sofa bed, pull
out bed for children or cots for infants. When sharing a family
room with adults, children are accommodated free of charge and all
meals are charged as taken. Family room supplements apply.
When sharing any other room type with adults, infants and
children are charged £10 each per night. All meals are charged as
taken. The hotel will provide a cot or extra bed as
appropriate.
ded that saunas and steam rooms, whirlpool spa, fitness studio
and toning tables are not suitable for children under the age of
18.
Car Parks:
Most hotels have their own car parks, free of charge. However,
cars are left at the owner's/customer's own risk, this also applies
when staying on a Before You Fly package. The company does not
accept responsibility for loss or damage.
Pet Policy:
VILLAGE hotels have a limited number of bedrooms available per
night for guests travelling with pets, a cleaning charge of £5.00
per night will apply. This excludes VILLAGE Leeds North.
Your Booking:
If making a reservation in a VILLAGE hotel, the contract for
your stay is with either De Vere Hotels & Leisure Limited,
registered in England and Wales No. 418878 or Village Hotels and
Leisure Limited, registered in England and Wales No. 6126416.
Comments / Complaints:
In the event that you have any reason to complain or have any
comments, you must immediately inform the hotel in question. Any
verbal notification must be put in writing. If you remain
dissatisfied, you must write to Customer Services within 21 days of
the end of your stay giving your booking reference and full details
of your complaint:
Customer Services, VILLAGE hotels, Unit 790 (6A), Mandarin
Court, Centre Park, Warrington, Cheshire, WA1 1GG
The Euro:
Prices quoted in the brochure are in pounds sterling. VILLAGE
hotels do not accept payment in Euros.
Copyright:
No party is allowed to reproduce any of the contents of this
website (including photographs, content and images) without the
written permission of De Vere Hotels & Leisure Limited or
Village Hotels and Leisure Limited.
Registered Office
179 Great Portland Street
London
W1W 5LS
Company Numbers:
418878
6126416