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YOUR PRE-PARTY CHECKLIST

Everything you need to know ahead of your BIG Village Christmas party

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NOTE: Only flexible rate bookings made online via VillageHotels.com directly can be modified or cancelled online. For all other bookings please see our FAQs
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EVERYTHING YOU NEED TO KNOW

DRINKS PACKAGES & PRE-ORDER

Save time at the bar and put a jingle in your pocket with our pre-ordered drinks packages.

To place an order, download our drink package form, select your drinks, and send the completed form to christmas@village-hotels.com

EXCLUSIVE ROOMS OFFER

If there is ever a time to make a night of it, it's Christmas! Get party ready in a stylish Village bedroom, and have your cosy bed just a few steps away at the end of the night!

Book now with your exclusive discount. Don't forget to add breakfast—it'll be just what you need the morning after! 

PRE-ORDER YOUR FOOD FOR CHRISTMAS DAY AND NEW YEARS EVE

If you're joining us on Christmas Day, or New Year's Eve you'll need to pre-order your food!

To place an order, download our form, select what you'd like to eat, and send the completed form to christmas@village-hotels.com

PAYMENT INFORMATION

Don't stop the party! Please make sure your booking is paid in full by 31st October.

If you have any issues, or queries that you cannot find an answer to in our FAQ section, please get in touch.

Got a question?

Hopefully we’ve covered everything, and we can’t wait to see you! But if you have a question, check out our FAQ's below…

You can arrive from 7pm, take your seats at 7.30pm with dinner served from 8pm and the dancing starting after dinner around 9.30pm.
You should have received a confirmation at the time of booking and we will be updating you in due course about your event. If for any reason you did not received your confirmation, please e mail your contact details along with the hotel you have booked to Christmas@village-hotels.com stating the event that you are attending.
Time slots will be allocated between 12.30pm - 1pm to allow for guests to arrive in a staggered fashion. We will contact you in December to advise of your specific arrival time.
Yes, we are accepting cash again plus all major credit cards are accepted.
Yes, cocktails will be available on Christmas Day and at all our Christmas events.
Yes, drinks can be purchased in advance for Christmas Party Nights. Prior to your event we will e mail you with a pre-order form that you can complete so that the drinks are ready for you on the table. Payment should be made at time of booking.
Yes, all the Christmas event menus are on our Christmas web pages. A vegan, gluten free and vegetarian menu is also available. Closer to your event we will check if there are any special dietary requirements.
If you or any of your party have any special dietary requirements, including food allergies or intolerances, please inform Village and we will endeavour to accommodate your requirements. A vegetarian option is available for all events. Village cannot guarantee that dishes do not contain nuts or nut derivatives or that fish products are totally free from bones.
Yes - as well as the calendar of events throughout December, our party rooms and event spaces are available to hire for private events. To discuss your requirements please email us at christmas@village-hotels.com.
Payments can be made at any time by logging into your online account and hitting the 'Pay Now' button. Details can be found on your email confirmation. A reminder e mail will be sent to you in advance of the final balance payment date.
In the unfortunate event that you have to cancel your booking, the following terms shall apply - for bookings made before 31st October 2021 and cancelled on or before 31st October 2021, Village is entitled to retain a £10 deposit per person for each booking. If you cancel your booking after the 31st October 2021, the full payment will be retained. Any new bookings made from 01 November 2021 are non refundable. Please note that the above terms do not apply to accommodation bookings. Please see T&C's for full information.
Yes, the Force Majeure clause in the terms and conditions will mean a full refund will be issued should Village Hotels need to cancel your event for any reason.
Child tickets can be purchased for children aged 3- 12 years old. Children 2 years and under eat free.
Families are welcome to join the festive celebrations on Festive Family Lunches, Christmas Day and Boxing Day. Christmas Party Nights & New Year's Eve celebrations are strictly adults only.
Yes - festive event bookers receive a 10% discount on accommodation bookings, on the night of their event. Full details will be provided, including details of how to book, on your booking confirmation email.
Ticket prices are not discounted for Village Gym or VWorks members, however members are welcome to use their discount for drinks on the night of the event at the event bar and Pub & Grill. Please be aware that member discounts cannot be applied to pre-ordered drinks packages for party nights and tribute events at the time of booking.
No, parking is included.