
A RESPONSIBLE BUSINESS
Our governance structure ensures that we are a well-run, ethical business, that complies with all required regulations & legislation. Policies and statements regarding our brand position and approach are available for the below areas of interest.
Governance & compliance
Our leadership and executive teams uphold a safe, inclusive environment through a transparent structure ensuring policy compliance and high standards across all hotels.
Health, safety & environment
Village prioritises the health, safety, and wellbeing of everyone, ensuring compliance with standards, continuous improvement, and comprehensive emergency preparedness.
Data security & cyber hygiene
Village rigorously safeguards data through best practices, transparency, and ongoing training to ensure the protection and responsible management of all information.
Risk & crisis management
Village Hotels proactively ensures staff readiness and process efficiency against all risks through comprehensive and regular assessments.
Sustainable operations
Village Hotels is committed to sustainability and work hard to reduce our environmental impact through energy efficiency, waste reduction, and promoting electric vehicle use.
Sustainable sourcing & supply chain
We look to partner with suppliers that share our ethical standards, conducting thorough due diligence and continuous engagement to collaboratively reduce GHG emissions.
Inclusion & accessibility
We foster a welcoming, diverse, and inclusive culture, ensuring accessibility and equal opportunities for guests, members and colleagues.
Environmental impact & energy efficiency
In collaboration with Accenture, we have a strategy to achieve net zero emissions by 2050 through energy optimisation and strategic partnerships to reduce all scope emissions.
Employee wellbeing & development
We work hard to create an inclusive culture, where everybody has the opportunity to thrive. We strive to create an environment where people feel happy and safe and we implement policies and procedures to ensure our staff are happy and safe and we are accountable.
Statutory reporting
We recognise the importance of timely, accurate and transparent reporting and are committed to meeting all statutory reporting requirements. In addition, we have reporting mechanisms in place that allow us to provide regular updates to all our stakeholders.
Social responsibility
Village Hotels champions social responsibility through local initiatives and national charity partnerships, strengthening community ties.