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  • STANDARD TERMS AND CONDITIONS

 

The price you pay:

Rates quoted are per room, per night based upon the room occupancy selected (unless otherwise specified), subject to availability. Normal supplements apply for upgraded accommodation. These rates are applicable for new bookings only.

All prices shown are applicable at the time of booking, are not valid in conjunction with any other offer and are subject to change without any prior notice. Where a meal is included in the price, this is for adults only – for children’s meals see Child Policy section, below.  The hotel will inform you at check-in in which food outlet this is to be taken, and, if appropriate, the menu available. The full price for each break, with the addition of all extras incurred during your stay, is to be settled in full before departure.

VAT is included at the current prevailing rate where applicable. “Pay Now”rates require full prepayment at the time of booking.  This is non-refundable and non-transferable.  

Advertising/promotional rates:

Bookings are taken at the discretion of the individual hotel. Offers are subject to availability and change. Only a certain number of rooms are available at each hotel on selected dates. Each hotel sets aside a limited number of rooms for offers. When this allocation is reached the hotel cannot usually accept any more bookings at these prices although it may not technically be full.

Rates quoted are ‘from’ rates which represent the lowest price available throughout the duration of the promotion. Peak night supplements may apply and vary according to day of week and season. These rates are applicable for new bookings only. Normal supplements apply for upgraded accommodation. We reserve the right to amend offers as appropriate.

Where applicable, payment in full is required at time of booking and this is non-refundable and non-transferable. These rates cannot be used in conjunction with any other offer. Please refer to the promotional terms and conditions page for more information.

 

Payment: A credit or debit card is required to secure and make your booking. Payment in full required for the entire stay at time of booking.

Cancellations/No shows: Bookings on this rate are non-refundable and non-transferable, if cancelled.

PAY LATER BOOKINGS - Book now and pay later.  FREE cancellation or changes up to 7pm the night prior to arrival day

Payment Information: A credit or debit card is required to guarantee your booking, subject to the cancellation policy below.

Debit and credit cards will be charged for the full amount of stay at 7pm the night prior to arrival. The card must be available on check-in at the hotel.

Cancellation Information: No further charges will be made for cancellations received before 7pm on the night prior to arrival. At 7pm debit and credit cards will charged for the entire stay.  Declined transactions will result in the reservation being cancelled and, where possible, contact will be made to the booker.

No shows: If you fail to check in by midnight on your scheduled arrival day, we will consider that you have cancelled your booking and you will be charged in accordance with the cancellation policy above.

Your booking:

If making a reservation in a Village Hotel, the contract for your stay is with:

VUR Village Trading No.1 Limited, with registered office at Lakeview, 600 Lakeside Drive, Centre Park, Warrington, WA1 1RW and registered number 418878.

 

Guaranteed reservations:

When you make a booking with us, your reservation is guaranteed. By this we mean that we will provide the agreed standard of accommodation that you have booked from any of the suitable rooms available at the time you check-in.  Of course, you may change or cancel your reservation in accordance with the terms and conditions of your booking.

In the unlikely event that we have to change or cancel your reservation, we reserve the right to do so (including, without limitation, offering the relocation of your booking to another hotel). If this does arise you can: 1) accept the changed arrangements as notified; 2) make an alternative arrangement with us; or 3) cancel your reservation and receive a full refund of any monies paid.

 

Check-In Times and Check-Out Times:

Check-in is 3pm and check-out is 11am. Your room may be available before 3pm, however, this cannot be guaranteed and, if required, the hotel will arrange storage of your luggage until your room is ready. A late check-out may be available during your stay - please check with the hotel reception on arrival.

Early Check-In

Available from 1pm.  A standard extra charge of £15 will be applied for an Early Check-In, subject to availability

Late Check-Out

Available until 1pm.  A standard extra charge of £15 will be applied for a Late Check-Out, subject to availability

Breakfast Times:

Monday - Friday 6:30am-9:30am, Saturday - Sunday 7:30am-10:30am.

Special arrangements:

Whilst every effort is made to fulfil your requests, unfortunately, we can not guarantee these and failure to do so will not constitute a breach of contract.

Your personal information:

Village Hotels processes personal information collected from you for the purposes of providing the hotel and accommodation services that we have agreed with you and providing you with information about products and services we offer. We will not sell this information and will only disclose it to other companies within the Village Hotels group of companies and any suppliers we engage to process data on our behalf.

We monitor business calls for quality control and training purposes.

Subject Access Request:

Under the Data Protection Act 1998, you are entitled to request access to personal information held about you by Village Hotels.

Any subject access request must be made in writing to: Customer Services, Village Hotels, 1st Floor, Lakeview, 600 Lakeside Drive, Centre Park, Warrington, WA1 1RW.  Requests must include proof of identify, such as a copy of your driving licence or utility bill, together with the standard fee of £10 (cheques should be made payable to VUR Village Trading No 1 Limited).

You are encouraged to complete the Subject Access Request Form (download here) to assist Village Hotels in accurately identifying the location(s) of your personal data.

We will not administer Subject Access Requests from a third party unless accompanied by a written authority of the individual who is the subject of the request.

Health & Fitness Club Facilities

For hotel guests that have booked directly in any room type, access to the health & fitness facilities are included in the rate. A per person charge of £5 for entry to the health & fitness club will apply to 3rd party bookings.

For full details of extra facilities offered, and the charges and availability of these, please contact the hotel directly. The following conditions apply regarding the use of Village Hotels Leisure Clubs:

  • Children under the age of 18 must be accompanied by a responsible adult at all times when in the Health & Fitness Club.
  • Children's swimming times apply. Please see the website or contact the hotel directly for confirmation of these times.
  • Children must be accompanied by their parents at all times when in, or by, the pool area.
  • Saunas and steam rooms, whirlpool spa, fitness studio and toning tables are not suitable for children under the age of 18.

Food & Beverage:

At Village Hotels we offer a variety of meal plans. Where meals are included within a rate they are included for adults only.  For children’s meals, see Child Policy, below.


Child Policy:

Children are classed as 2-12 years old. Children are charged from between £15 - £30 per night, per hotel, dependant on product booked (e.g. B&B or Dinner,B&B).

Children's meals are included to match the rate bought for the adult (either Room Only, Breakfast, First Night Dinner or Dinner Bed & Breakfast).  Dinner, when included, is from the children's only menu.

Infants under 2 years will be accommodated, where space allows, in a cot, free of charge.


Smoking Policy:

Smoking is strictly prohibited throughout all public areas and bedrooms. The use of E-Cigarettes throughout our hotels is also prohibited, in both public areas and guest bedrooms.  A £100 charge will apply to anyone found smoking in a bedroom.


Car Parks:

Most hotels have their own car parks, free of charge. However, cars are left at the owner's/customer's own risk.  This also applies when staying on a Before You Fly package. The company does not accept responsibility for loss or damage.

Pet Policy:

Village Hotels has a no pets allowed policy. We do not allow pets in our hotel bedrooms or the public areas, except for guide or assistance dogs.


Comments / Complaints:

In the event that you have any reason to complain or have any comments, you must immediately inform the hotel in question. Any verbal notification must be put in writing. If you remain dissatisfied, you must write to Customer Services, within 21 days of the end of your stay, giving your booking reference and full details of your complaint:

Customer Services, Village Hotels, 1st Floor, Lakeview, 600 Lakeside Drive, Centre Park, Warrington, WA1 1RW

The Euro:

Prices quoted are in Pounds Sterling and payment cannot be made in Euros at any Village Hotel.

Copyright:

No party is allowed to reproduce any of the contents of this website (including photographs, content and images) without the written permission of VUR Village Hotels & Leisure Ltd.

Registered Office:
600 Lakeside Drive
Centre Park
Warrington
WA1 1RW

Company Number:

418878

PROMOTIONAL TERMS AND CONDITIONS

Two be jolly 

Rate includes bed/breakfast and dinner on the first night only. Rate includes bed/breakfast and dinner on the first night only.Not available 25 Dec or 31 Dec. All rates shown are based on 2 adults sharing.Normal 3/4 person supplements apply. All upgrade supplements will apply.Price is fully prepaid at time of booking & non-refundable/changeable. MEALS - 2 courses must be taken from the Brand TDH menu.

Christmas Pay Day Offer 

Must book and pay for a Christmas event at Village for 206 to be entered into the prize draw. Minimum party size is 2.
Book and pay from the 27th September until the 3rd October to be in with a chance of winning.Further terms apply.

Sunday Special

Sunday night room only with a 2 course dinner either Verve Grill or Buca di Beppo. Rates quoted include 1 night with a 2 course dinner based on 2 people sharing a standard twin/double room. Sunday Night only (Excludes Bank Holiday Sundays). Bookings can be made until 30/11/16. Then from  1st Jan 2017 – 31st March 2017.  Subject to promotional availability. These rates are applicable for new bookings only. Normal supplements apply for upgrades and single occupancy. Normal child charges apply. Breakfast is not included.

Ryder Cup Facebook Competition

Entries to be made via the Facebook competition post by 11:59pm September 26th 2016. Prize includes:

• Unlimited use of the golf course facility, excluding the driving range
• Unlimited use of the leisure facilities at Village Gym
• 1 month membership is for 31 consecutive days

Membership must commence within 21 days of competition closing date. All other membership conditions apply. Winner will be contacted via email.

Win a trip to New Orleans 

Book your Christmas event with us, by the 31st October to be in with a chance of winning a trip to New Orleans. Each bookers details will go into the draw to win a week away. Dates are subject to availability and further T&C’s apply to the trip to New Orleans.

Spa Day – Bride to be goes free

Hen party package available for any bookings made before 31st December 2016. Bookings can be for any future date. Minimum group size 8 (including the ‘Hen’). Subject to availability. ESPA gifts may vary, also subject to availability.

Win £500 worth of beauty treatments at Village Spa

To qualify for entry in to this competition, entrants must have booked and had a 55-minute treatment at Village Spa during September 2016. Upgrades to 25min treatments are not valid. Winner will be announced 1st week in October. £500 treatments must be taken at one Village Spa and be used by the winner only. Subject to availability. Winner must agree to us using their image on marketing emails and social media to inform our audience of the winner. One entry per person. Cannot have multiple entries.

Village Gym open weekend 

Places on the Open Weekend are strictly limited and pre-registration is required. Children may be denied access to the swimming pool due to capacity issues­ check this with your nearest club before you attend to avoid disappointment. Nottingham have an alternative date of 10-11 September.

Lets get back to work 

Free PT Real Results Session:
Voucher can only be used once and must be handed into a team member. Not to be used in conjunction with any other discount or offer. Voucher has no cash value. Only 1 voucher per transaction. No change given and no reproductions of the voucher will be accepted. Subject to change and availability.

20% off Speedo:
Receive 20% off the purchase price of any Speedo retail purchase at Village Gym. Can only be used in one transaction. Can include multiple Speedo items in one transaction.

20% off ON Powder:
Receive 20% off the purchase price of any ON Powder at Village Gym. Can only be used in one transaction. Can include multiple ON Powders in one transaction.

£50 off MYZONE Belt:
To claim your discount, purchase the MYZONE belt at the Village Gym reception.
Free 15 min spa treatment:
Voucher must be handed into a team member on the day of treatment. Cannot be used with any other offer or discounts. Options are a 15min ESPA taster facial or a 15min ESPA taster massage, or alternatively the 15mins can be added as an upgrade to any payable standard treatment. Voucher must be advised at time of booking. For more information contact your local Spa directly. No change given and no reproductions of the voucher will be accepted. Subject to change and availability, Monday to Thursday only and must be booked in advance. Voucher has no cash value.

2-4-1 on main courses in pub & restaurant:
Voucher can only be used once and must be handed into a team member. Buy one get one free on all main courses in the pub or restaurant, the lowest priced meal will be taken from the bill. Cannot be used in conjunction with any other promotional offers. This offer can be withdrawn an anytime by the discretion of the management. Voucher has no cash value. Only 1 voucher per transaction. No change given and no reproductions of the voucher will be accepted. Subject to change and availability.

Free 500 club dish in restaurant:
Voucher can only be used once and must be handed into a team member. 1 Free 500 club dish from the a la carte menu when dining with another paying guest. Cannot be used in conjunction with any other offer. Subject to availability. One voucher per person. This offer can be withdrawn an anytime by the discretion of the management. No change given and no reproductions of the voucher will be accepted.

2-4-1 on Sunday Carvery:
Voucher can only be used once and must be handed into a team member. Buy one get one free on adults or children Sunday carvery, the lowest priced meal will be deducted from the bill. Cannot be used in conjunction with any other promotional offers. This offer can be withdrawn an anytime by the discretion of the management. Voucher has no cash value. Only 1 voucher per transaction. No change given and no reproductions of the voucher will be accepted. Subject to change and availability.

2-4-1 main courses in the pub or restaurant:
Voucher can only be used once and must be handed into a team member. Buy one get one free on all main courses in the pub or restaurant, the lowest priced meal will be taken from the bill. Cannot be used in conjunction with any other promotional offers. This offer can be withdrawn an anytime by the discretion of the management. Voucher has no cash value. Only 1 voucher per transaction. No change given and no reproductions of the voucher will be accepted. Subject to change and availability.

Free prosecco or wine during party night:
One bottle of Prosecco or House Red or White Wine per 4 paying guests (ie pre booked table of 8 will get 2 bottles, etc). Redeem voucher on the night with this voucher. Excludes Christmas Programme so cannot be used during this period. Valid until 31/03/17.

2-4-1- on drinks in the pub:
Voucher can only be used once and must be handed into a team member. Buy one get one free on house draft beers, small glass of house wine, or glass of coke/diet coke. Offer cannot be used in conjunction with any other promotion. One voucher per person. This offer can be withdrawn an anytime by the discretion of the management. No change given and no reproductions of the voucher will be accepted. Subject to change and availability.

£5 off in Village Pub – SCOTLAND ONLY
Voucher can only be used once and must be handed into a team member. Offer cannot be used in conjunction with any other promotion. One voucher per person. This offer can be withdrawn an anytime by the discretion of the management. No change given and no reproductions of the voucher will be accepted. Subject to change and availability.

Summer Swing Golf Facebook Competition

Prize includes our Summer Swing offer for 4 people at Herons’ Reach Golf Resort, Village Hotel Blackpool – 18 holes of golf, burger & beer in The Public House, and full use of the leisure facilities per person. Entries must be made by 10pm August 31st 2016. Winner chosen and contacted Friday August 2nd 2016. Prize must be taken by September 30th 2016. Subject to availability.

Village Hotel Wirral Facebook Competition 

Prize includes a 1 night stay at Village Hotel Wirral for 2 adults and 2 children (aged 12 and under) in a family room. Breakfast and a bottle of prosecco included also. Entries must be made by 10am Wednesday August 17th 2016. Winner announced the same day and will be contacted via Facebook. Winner must claim prize by Sunday August 21st 2016, and date of stay must be confirmed by Sunday August 28th 2016. Prize can be booked between August 22nd and October 2nd 2016, subject to availability.

Red Card Membership

Subject to availability, varied dates and times, please check at the bar. Offers only valid with a Red Card. £2.95 a pint on match day (£3.25 in Scotland) £11.50 four pint pitchers (£13 in Scotland) and £12 for 4 bottles (Not available in Scotland). £25 combo deal is based on a either a bucket (England/Wales only) or a pitcher plus two of the following: Nachos, Flatbread or wings (cannot be two of the same). £1 match day pies are subject to availability and only available Saturday's and Sunday’s. Show the email at the bar to claim a pie for a £1. This offer can only be used once. One pie per person. This offer is non transferable. Purely available to red card sign ups. The sender of the email must be Village Hotels. Selected beers available. Full terms and conditions available online. Ask staff for more details. 

Refer a friend - £50 Food and Beverage Voucher 

The referred member must join on a results membership of minimum term 12 months or annual advance paid for existing member to claim the £50 Village voucher. All 12 month subscription types included. Only adult members [18yrs +] are eligible for the gift. Current member can claim their free drinks package after 14 days of the referred member joining date. Current member can refer multiple new members up to a maximum of 5, during the campaign period. Cannot be used in conjunction with any other offer. Management decision is final when issuing referral gifts. Offer ends 30/11/16. Valid in any Village pub & restaurant (food & drink – no restrictions). No change given. Cannot be used at Christmas events. At least one gym member has to be in the party dining and will need to present their gym card along with the voucher. Subject to availability. No photocopies will be accepted.  

Kids eat Free

Subject to availability and cannot be used in conjunction with any other offer. Kids eat free from the kids menu, Monday - Saturday evenings before 7:30pm. Valid in Verve Grill and Buca di Beppo. One child eats free with every paying adult dining from the a la carte menu. Offer ends 30th September 2016. 

Join Village Gym – New Members

Offer available 01.09.16 – 31.12.16. 1 x set of Village vouchers per new joiner. Cannot be replaced if lost or stolen. Member renewing will also receive a £250 Village vouchers. This offer cannot be used in conjunction any other promotion and management discretion is final. Individual Village voucher T&Cs are on the reverse of each printed voucher. No joining fee offer is on selected memberships only – see online or ask in club for details.

Joe Root – 100 Free Pints

Twitter promotion only. 100 free pints to give out across all 28 hotels. One free pint per person (Maximum 4 per hotel) Customer must follow @Village_Hotels on Twitter. Must show the tweet at the bar to redeem. Valid on the day of the original tweet only. Pints are subject to availability. Selected draft beers only. Can only be used once. Based on a first come, first served basis. 

Business Meets Pleasure Promotion

1. The promotion will apply to bookings confirmed in a Village Hotel Club on or after the 9th June 2016 2015 to take place between 4th July 2016 and  2nd September 2016.

2. To qualify for the “treats” you must quote “Summer Treats” at time of enquiry.

3. The promotion only applies to meetings, conferences and event bookings, but excludes accommodation only bookings unless taken in conjunction with one of the aforementioned.

4. A booking will be deemed confirmed once a Village Hotel Club Booking Agreement has been signed by both parties.

5. Your “treat” choice should be made at time of confirmation and no later than 7 days prior to your event.

6. Details of the “treat” choice is as follows:

- Each Starbucks Voucher will be valid for 1 complimentary tall handcrafted beverage from the Starbucks range. The voucher must be handed to the Barista in exchange for the beverage and is valid at Starbucks in Village Hotel Club only while stocks last.

- Free Club Room upgrades will be given to the facilitator for each event when a standard room is booked, subject to availability

- The Goodie Bag for your delegates will consist of a drink, piece of fruit and snack bar

- Leisure Club passes can be used in any Village Hotel Club up to one month after your event allowing access to the full Health and Fitness facilities subject to successful completion of the health & safety questionnaire

- Dinner for your facilitator and guest can be taken in the restaurant of the booked Village Hotel Club and can be used in exchange for a 2 course meal from the choice menu. 

7. The same “treats” should be chosen for all delegates.

8. No cash alternative will be available and the chosen “treats” are non- transferable.

9. One “treat” will be awarded for bookings contracted to the value of £750 and 2 “treats” for bookings of value over £750.

10. Minimum spend of £200 applies.

11. In the event that the booking is amended prior to arrival below the above thresholds, Village Hotel Club reserves the right to amend the “treats” offered.

12. Village Hotel Club reserves the right to add, modify and delete any of the conditions, prizes or terminate the promotion at any time with or without notice.

FREE Wine for Members 

Subject to availability and cannot be used in conjunction with any other offer. Free gift of a bottle of house wine to takeaway. One per leisure club member. Must show your membership card. Must be dining at the Sunday Carvery. 1 child eats free with every paying adult. Kids under 12.

Celebration Dining

General terms and conditions:
All bookings are subject to availability. Available for bookings of 6 or more, dining from the Celebration menu only. Available in Verve Grill or Buca di Beppo. A deposit may be required in advance of your celebration and main courses must be pre-ordered and supplied within 72 hours of the celebration date. For bookings with less than 24 hours’ notice we will still need all main course pre-orders for the table. Free fizz is based on tables of 6 or more. 1 bottle is included per table of 6.

Gym Members 20% off


All bookings are subject to availability. Available for bookings of 6 or more, dining from the Celebration menu only. Available in Verve Grill or Buca di Beppo. Members get 20% off the total bill when they show their membership card on the night of their celebration. Free fizz is based on tables of 6 or more. 1 bottle is included per table of 6. Subject to availability and general T&C’s apply.

Members Birthday Offer:

The member dines free on their birthday when dining as part of a Celebration only (not valid against the normal a la carte menu). To dine for free the Celebration booking must be confirmed and pre-payment must be made 14 days of receiving the birthday email from Village. A copy of the email must be shown on arrival. All bookings are subject to availability. Available for bookings of 6 or more, dining from the Celebration menu only. Available in Verve Grill or Buca di Beppo. Free fizz is based on tables of 6 or more. 1 bottle is included per table of 6. This can’t be used in conjunction with ay other offer. Subject to availability and general T&Cs apply.

Feel Good Friday's

Price is based on 2 adults sharing a standard double or twin room. Dinner is included which is 2 courses per person from the TDH menu. Any extra courses are chargeable at £4.50 each. 1 glass of Prosecco is included per person during dinner, during your stay. Upgrades supplements apply. Rates require full pre-payment and are non-changeable/non-transferable. Breakfast is not included. Book to stay until 30th November 2016, then from the 2nd January - 31st March 2017. Friday night's only. All rates are subject to availability.

Banqueting 10 go free 

Offer valid until end of March 2017 - excluding December. One free extra table of 10 go free when you have booked for 60 people or more.

Gym Members 10% off Saturday – Wednesday + 20% off Thursdays & Fridays

To receive the discount in any Village restaurant (Verve or Buca) or Public House, gym members must show their gym card before placing their order. Valid on food or drinks purchased. Offer cannot be used in conjunction with any other offer.

Terms and Conditions for Web Extras

Pre-Paid Early Check-In - £15

Subject to availability.  If unavailable you will be contacted by the hotel prior to your stay.  Applies to first night of stay.  Available from 1pm.

Pre-Paid Late Check-Out - £15

Subject to availability.  If unavailable you will be contacted by the hotel prior to your stay.  Applies to the last night of stay.  Available up to 1pm.

Breakfast For Two

Offer is valid for 2 adults for each morning of the stay. Price is based on breakfast for 2 adults for the length of stay and is non-refundable and non-transferable, unless added to a Bed & Breakfast or Dinner, Bed & Breakfast rate where a full refund will be made upon checkout.

Dinner For Two

Offer is valid for 2 adults on the first night of the stay only and cannot be exchanged for another night. Dinner is from the set menu in the hotel restaurant and doesn't include drinks. Village Aberdeen and Village Edinburgh include a £9.80 supplement. A full refund will be made upon checkout if added to a Dinner, Bed & Breakfast rate.

Dinner & Wine For Two (One Bottle House Wine)

Offer is valid for 2 adults on the first night of the stay only and cannot be exchanged for another night. Dinner is from the set menu in the hotel restaurant and includes one bottle of house wine per couple (White, Rose or Red). Village Aberdeen and Village Edinburgh include a £9.80 supplement. A full refund will be made upon checkout if added to a Dinner, Bed & Breakfast rate. Not available on the 25th and 31st December due to events at the hotels. Any packages booked on these dates will be refunded by the hotel on arrival.

Bottle of Prosecco

1 bottle of Prosecco will be in room upon arrival.

Six Pack of Budweiser

Six bottles of Budweiser will be in room upon arrival.

£50 F&B Credit

Credit can be only redeemed in Pub and Restaurant only and has to be used during stay. Not available on the 25th and 31st December due to events at the hotels. Any packages booked on these dates will be refunded by the hotel on arrival.

Get Into Bed with Village

1. The promotion is made by the company named in paragraph 16 of these terms and conditions, who trades as “Village The Hotel Club” (“Village”).

2. The promotion will apply to bookings confirmed in a Village between 1st March – 30th April 2016 and to take arrive or take place during the period 2nd March 2016 to 30th December 2016.

3. The promotion applies to group accommodation, meetings, conferences and event bookings only.

4. A booking will be deemed confirmed once a Village Booking Agreement has been signed by both parties.

5. The main prize of the contents of a Village bedroom includes 1 king size bed with a king size duvet & king size duvet cover, a 48” HD TV, a bedside lamp and a Dyson airblade fan.

6. The 5 runner up prizes includes one king size duvet and a king size duvet cover for each runner up.

7. Delivery of the prizes will be by mutual agreement between Village and the prize winners.

8. The main prize winner and runners up will be chosen at random by Village no later than 13th May 2016.  The winners will be notified in writing within 5 working days of the draw being made.

9. A cash alternative of £1,000.00 for the main prize winner will be made available. The winner must confirm in writing that that are able to accept the prize, or alternatively nominate a registered charity to which the cash alternative will be donated by Village on the winner’s behalf.

10. No cash alternative will be available for the runners up prizes and are non-transferable.

11. By accepting the prizes, the winners agree for Village to use their name in marketing materials.

12. In the event that neither the main prize nor the charity donation can be accepted, a re-draw will take place and a new main prize winner chosen at random.

13. If the booking is made on behalf of a group or organisation, such as an employer, it is the winner’s responsibility to ensure that they are not prohibited or restricted from accepting such prizes and incentives.

14. Village reserve the right to add to, modify or delete any of these terms and conditions; to change the prize; or to terminate the promotion, at any time, with or without notice.

13. The promoters are VUR Village Trading No.1 Ltd (reg no. 418878), with registered office at Lakeview, 600 Lakeside Drive, Centre Park, Warrington, WA1 1RW.

 

#LETSGETTOGETHER Competition

Photo must be of Celebration dining at Village Hotel Club. £100 voucher to be spent on food & beverage at any Village Hotel Club in the pub or restaurant only – Starbucks excluded. Entries must be made as follows:

- Facebook entries should use #LetGetTogether, tag the Village Hotel Club Facebook page, and be publicly visible.

- Twitter entries should use #LetGetTogether, tag @Village_Hotels, and be publicly visible.

- Instagram entries should use #LetGetTogether, tag @VillageHotels and be publicly visible.

Competition can be ended at any time. One winner selected per month and contacted via social media. Prize is non-transferable and must be claimed within 3 months of being issued.

 

Pride of Village Social Media Competition:

Entries to be made via comments on relevant ‘Pride of Village’ competition Facebook post, via private message on Facebook/Twitter/Instagram, or using #PrideOfVillage on Twitter or Instagram. Six runners up will be chosen between July and October 2016, with one grand prize winner being chosen on October 24th 2016. Entries must be made no later than 3pm on October 24th 2016. Grand prize winner will be announced November 1st 2016 via social media. Runner up prizes include:

-       Lunch for 2 people in The Public House (includes one item per person from the ‘2 for £15’ meals + a 125ml glass of house wine/pint of beer/soft drink each)

-       Dinner for 2 people in Verve Grill or Buca di Beppo (based on 2 courses each from the set menu + a 125ml glass of house wine/pint of beer/soft drink each)

-       Spa day for 2 people (includes 50mins of beauty treatments from our Restore, Revitalise, Relax Spa Day offer, plus a light lunch and full use of the leisure facilities per person)

-       Gym membership for 2 people for 3 months (includes access to the gym, leisure facilities and group fitness classes for 3 calendar months at one of our 28 Village Gyms)

-       Party Nights tickets for 4 people (includes 4 standard tickets for a Party Night of the winner’s choice at any of our 28 hotels, excluding Christmas events)

-       Celebration for 6 people (includes a Celebration dining experience of one table for up to 6 people. Based on the 3 course Celebration menu only, includes 1 bottle of fizz free. All other drinks and sides are chargeable)  

Grand prize includes: 

- 2 night stay for 2 people (includes upgraded room, dinner both nights, lunch in the pub both days, breakfast both mornings, a 25min treatment each in the spa and full use of the leisure facilities. Lunches include one item per person from the ‘2 for £15’ meals + a 125ml glass of house wine/pint of beer/soft drink each. Dinners based on 2 courses each from the set menu + a 125ml glass of house wine/pint of beer/soft drink each in Verve Grill or Buca di Beppo.

All prizes are subject to availability. Winner must claim prize and confirm a date no more than 2 weeks after they have been announced as the winner. Date for using their prize must be no later than 6 weeks after they have been announced as the winner.

Summer Breaksit 

Breaks are subject to availability, based on 2 adults sharing a standard room on a room only basis. Rate is based on a minimum 2 night stay. Free dinner on the first night of your stay only. Dinner is based on the set menu. Book by the 24/09/16. Available 7 days a week. Child and upgrade supplements apply

Village Spa T&C's 

SCHEDULING AN APPOINTMENT: To schedule an appointment for your perfect treatment, please contact our Spa Reception who will be able to guide you to the right choice. To ensure your preferred time and service is available we recommend to book in advance. All spa treatments and packages require 50% deposit on booking. Your treatment time as advertised in the brochure includes before and aftercare as a complimentary service.

ARRIVAL TIME: Please allow sufficient time before your treatment to complete a Spa Consultation Form. We recommend you arrive at least 15mins before your treatment so that you can change, relax and enjoy the spa facilities. Please be advised that late arrivals will result in a reduction of treatment time.

LEISURE FACILITIES AND ACCESS: Guests who have reserved a Spa Day Package will be offered a robe and towel for use during their day. (£10 refundable deposit required). They will also be shown around our changing and fitness facilities including pool area by one of the spa team.

Village Gym is a state-of-the-art leisure club with the latest fitness equipment and a variety of fitness classes. You can book fitness classes with the spa reception ahead of your visit. Gym facilities are available to Spa Day guests, Spa Break guests, some hotel residents and members. Please bring flip-flops for use around the pool area and enquire about child-free pool times ahead of your visit.

SPA LUNCHES: With Spa Day Packages, these will be held in our hotel food and beverage areas. Clients must be fully clothed in this area.

CHILDREN’S POLICY: We are delighted to offer treatments for children over the age of 16 years old. Please contact the spa team for details on treatments available for our younger guests. We would require signed permission from a parent or guardian at the treatment consultation for 16-17yr olds to receive any treatments.

CANCELLATION POLICY: Please note that your 50% deposit will be redeemed if 48 hours notice is not received to cancel or reschedule your appointment. Late arrival will shorten your treatment time. All prices are quoted in GBP and are subject to change at any time.

HEALTH CONDITIONS: Kindly advise us of any health conditions, allergies or injuries, which could affect your choice of treatment when making your spa reservation. We may require a doctor’s note to give treatments.

PREGNANCY: We have specially designed treatments for expectant women past their first trimester (3 months) or nursing mothers. Please allow our spa team to guide you in selecting which treatments are most suitable during this special time.

VALUABLES: Village Spa accepts no responsibility for loss of valuables or jewellery at any time on the spa premises.

Summer Escapes Offer 

Stay from 17th June to 24th September 2016, inclusive room only. Breakfast is not included. Rates quoted are per room based on 2 people sharing a standard twin or double room. Offer is subject to availability and cannot be used in conjunction with any other promotions. Supplements apply for children. Half price supplements are available Club Rooms. Full prepayment is required at time of booking which is non changeable and non transferable. Only available to book on brand website and via central reservations.

**Room upgrades available to Club from an additional £15 per night. Breakfast is dependent on rate type.