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The price you pay:

Rates quoted are per room, per night based upon the room occupancy selected (unless otherwise specified), subject to availability. Normal supplements apply for upgraded accommodation. These rates are applicable for new bookings only.

All prices shown are applicable at the time of booking, are not valid in conjunction with any other offer and are subject to change without any prior notice. Where a meal is included in the price, this is for adults only – for children’s meals see Child Policy section, below.  The hotel will inform you at check-in in which food outlet this is to be taken, and, if appropriate, the menu available. The full price for each break, with the addition of all extras incurred during your stay, is to be settled in full before departure.

VAT is included at the current prevailing rate where applicable. “Pay Now”rates require full prepayment at the time of booking.  This is non-refundable and non-transferable.  

Advertising/promotional rates:

Bookings are taken at the discretion of the individual hotel. Offers are subject to availability and change. Only a certain number of rooms are available at each hotel on selected dates. Each hotel sets aside a limited number of rooms for offers. When this allocation is reached the hotel cannot usually accept any more bookings at these prices although it may not technically be full.

Rates quoted are ‘from’ rates which represent the lowest price available throughout the duration of the promotion. Peak night supplements may apply and vary according to day of week and season. These rates are applicable for new bookings only. Normal supplements apply for upgraded accommodation. We reserve the right to amend offers as appropriate.

Where applicable, payment in full is required at time of booking and this is non-refundable and non-transferable. These rates cannot be used in conjunction with any other offer. Please refer to the promotional terms and conditions page for more information.

Payment: A credit or debit card is required to secure and make your booking. Payment in full required for the entire stay at time of booking.

Cancellations/No shows: Bookings on this rate are non-refundable and non-transferable, if cancelled.

PAY LATER BOOKINGS - Book now and pay later. 
FREE cancellation or changes up to 7pm the night prior to arrival day

Payment Information: A credit or debit card is required to guarantee your booking, subject to the cancellation policy below.

Debit and credit cards will be charged for the full amount of stay at 7pm the night prior to arrival. The card must be available on check-in at the hotel.

Cancellation Information: No further charges will be made for cancellations received before 7pm on the night prior to arrival. At 7pm debit and credit cards will charged for the entire stay.  Declined transactions will result in the reservation being cancelled and, where possible, contact will be made to the booker.

No shows: If you fail to check in by midnight on your scheduled arrival day, we will consider that you have cancelled your booking and you will be charged in accordance with the cancellation policy above.

Pay Now Bookings – full payment at time of booking

Payment Information: Payment is required in full at the time of booking and the debit or credit card will be charged accordingly.

Cancellation Information: non-refundable in the event of cancellation.

No Shows: If you fail to check in by midnight on your scheduled arrival day, we will consider that you have cancelled your booking and you will be charged in accordance with the cancellation policy above. 

Semi Flexible Bookings – full payment at time of booking

Payment Information: Payment is required in full at the time of booking and the debit or credit card will be charged accordingly.

Cancellation Information: non-refundable in the event of cancellation.

No Shows: If you fail to check in by midnight on your scheduled arrival day, we will consider that you have cancelled your booking and you will be charged in accordance with the cancellation policy above.

Modification Information: A change of date and/or room type is permitted by contacting our Contact Centre and is subject to a £10 modification feeplus the difference of the new applicable rate and/or room type charge.

If the rate is cheaper for the dates and/or room type you are amending, you will not be refunded the difference.

You will be charged for the modification fee and any difference in rate, room type and additional nights.

All amendments must be made to the entire booking and cannot be made to part of the booking only.

All amendments must be done 2 days prior to the dayof arrival and changes are subject to availability.  In addition, the same rate type/band may need to be available.

The location of the hotel cannot be changed on any of our bookings.  

Only one change is permitted.                     

Changes cannot be made online and the customer must call our Contact Centre on 01925 873 283. 

Your booking:

If making a reservation in a Village Hotel, the contract for your stay is with:

VUR Village Trading No.1 Limited, with registered office at Lakeview, 600 Lakeside Drive, Centre Park, Warrington, WA1 1RW and registered number 418878.

Guaranteed reservations:

When you make a booking with us, your reservation is guaranteed. By this we mean that we will provide the agreed standard of accommodation that you have booked from any of the suitable rooms available at the time you check-in.  Of course, you may change or cancel your reservation in accordance with the terms and conditions of your booking.

In the unlikely event that we have to change or cancel your reservation, we reserve the right to do so (including, without limitation, offering the relocation of your booking to another hotel). If this does arise you can: 1) accept the changed arrangements as notified; 2) make an alternative arrangement with us; or 3) cancel your reservation and receive a full refund of any monies paid.

Check-In Times and Check-Out Times:

Check-in is 3pm and check-out is 11am. Your room may be available before 3pm, however, this cannot be guaranteed and, if required, the hotel will arrange storage of your luggage until your room is ready. A late check-out may be available during your stay - please check with the hotel reception on arrival.

Early Check-In

Available from 1pm.  A standard extra charge of £15 will be applied for an Early Check-In, subject to availability

Late Check-Out

Available until 1pm.  A standard extra charge of £15 will be applied for a Late Check-Out, subject to availability

Breakfast Times:

Monday - Friday 6:30am-9:30am, Saturday - Sunday 7:30am-10:30am.

Special arrangements:

Whilst every effort is made to fulfil your requests, unfortunately, we can not guarantee these and failure to do so will not constitute a breach of contract.

Your personal information:

Village Hotels processes personal information collected from you for the purposes of providing the hotel and accommodation services that we have agreed with you and providing you with information about products and services we offer. We will not sell this information and will only disclose it to other companies within the Village Hotels group of companies and any suppliers we engage to process data on our behalf.

We monitor business calls for quality control and training purposes.

Health & Fitness Club Facilities

For hotel guests that have booked directly for selected rooms, access to the health & fitness facilities are included in the rate. A per room charge of £5 for entry to the health & fitness club will apply to standard room bookings & 3rd party bookings.  

For full details of extra facilities offered, and the charges and availability of these, please contact the hotel directly. The following conditions apply regarding the use of Village Hotels Leisure Clubs:

  • Children under the age of 18 must be accompanied by a responsible adult at all times when in the Health & Fitness Club.
  • Children's swimming times apply. Please see the website or contact the hotel directly for confirmation of these times.
  • Children must be accompanied by their parents at all times when in, or by, the pool area.
  • Saunas and steam rooms, whirlpool spa, fitness studio and toning tables are not suitable for children under the age of 18.

Club Room access to the Gym Facilities: 

You must ensure that you complete a General Health Questionnaire in order to accept the free access to Village Gym.  If you do not complete this form and injure yourself during your work out, this will be your responsibility.  

Gym Access Add on:

You must ensure that you complete a General Health Questionnaire when you purchase access to Village Gym.   If you do not complete this form and injure yourself during your work out, this will be your responsibility.

Food & Beverage:

At Village Hotels we offer a variety of meal plans. Where meals are included within a rate they are included for adults only.  For children’s meals, see Child Policy, below. 2 course dinner in the restaurant is charged at £24 per person. Add a 2 course meal to your reservation at the time of booking via and receive 25% off. 

Child Policy:

Children are classed as 2-12 years old. Children are charged from between £15 - £30 per night, per hotel, dependant on product booked (e.g. B&B or Dinner,B&B).

Children's meals are included to match the rate bought for the adult (either Room Only, Breakfast, First Night Dinner or Dinner Bed & Breakfast).  Dinner, when included, is from the children's only menu.

Infants under 2 years will be accommodated, where space allows, in a cot, free of charge.

Smoking Policy:

Smoking is strictly prohibited throughout all public areas and bedrooms. The use of E-Cigarettes throughout our hotels is also prohibited, in both public areas and guest bedrooms.  A £100 charge will apply to anyone found smoking in a bedroom.

Car Parks:

All of our hotel car parks are free of charge with the exception of Village Hotel Bristol. Cars are left at the owner's/customer's own risk.  This also applies when staying on a Before You Fly package. The company does not accept responsibility for loss or damage.

Pet Policy:

Village Hotels has a no pets allowed policy. We do not allow pets in our hotel bedrooms or the public areas, except for guide or assistance dogs.

Comments / Complaints:

In the event that you have any reason to complain or have any comments, you must immediately inform the hotel in question. Any verbal notification must be put in writing. If you remain dissatisfied, you must write to Customer Services, within 21 days of the end of your stay, giving your booking reference and full details of your complaint:

Customer Services, Village Hotels, 1st Floor, Lakeview, 600 Lakeside Drive, Centre Park, Warrington, WA1 1RW

The Euro:

Prices quoted are in Pounds Sterling and payment cannot be made in Euros at any Village Hotel.

Spa online booking:
A 50% deposit is required to complete all online bookings. All deposits paid online are non-refundable and non-transferable. To reschedule a treatment booked online you must contact the spa directly with at least 48hrs notice. Same restrictions apply to all online bookings regarding medical conditions – for more information please contact the spa direct or via the ‘contact us’ link.


No party is allowed to reproduce any of the contents of this website (including photographs, content and images) without the written permission of VUR Village Trading No.1 Limited. 

Registered Office:
600 Lakeside Drive
Centre Park

Company Number:




For all Gym promotional terms and conditions please visit the gym website



25% off dining is valid during from 7th December until 16th December. The 25% discount does not apply after 6pm on Friday & Saturday nights. Discount cannot be used in conjunction with any other offer or discount including Gym member discount. 


These Terms and Conditions apply to Village Gift Vouchers and govern the relationship between VUR Village Trading No.1 Limited ("we" or "us" or “Village”) and you or the person to whom you give the Village Gift Voucher to (“you”). Use of your Village Gift Voucher will constitute acceptance of these terms and conditions.
These terms and conditions override any statements on your Village Gift Voucher and we may update or vary these terms and conditions. You must therefore read them carefully. If there is anything you do not understand, please contact Customer Care
01925 906453.

2. Purchasing your Village Gift Voucher
You can purchase Village Gift Vouchers online at                        

The minimum purchase is £20 and the maximum purchase is £500.  The transaction reference on your credit card statement will refer to Village Hotels.  If a Village Gift Voucher is delivered with a higher value than the price that was charged to the credit or debit card, we reserve the right to cancel the Village Gift Voucher and re-issue a Village Gift Voucher to you for the correct purchase price.

We are not responsible for any lost or stolen Village Gift Vouchers.

3. Using your Village Gift Voucher

You may redeem your  Village Gift Voucher at any participating Village Hotel in in England, Scotland or Wales.  A full list of Hotels can be found at             

You may redeem your Village Gift Voucher in part.  If you do, the remaining balance shall remain on the original Village Gift Voucher and may be applied to future purchases. Change will not be given. You may check the balance on your Village Gift Voucher by visiting and following the online instructions. 


Your Village Gift Voucher is not a credit card, charge card or debit card. You may not exchange your Village Gift Voucher for cash. Refunds will not be given for the purchase of a Village Gift Voucher. We reserve the right to refuse to accept damaged Village Gift Vouchers which we believe may have been stolen or obtained in another illegal way.

4. Expiration and Cancellation
Your Village Gift Voucher will expire 12 months from the date it was purchased.  Extensions to the voucher's term of validity are not allowed.  We reserve the right to cancel your Village Gift Voucher if we suspect it is being used fraudulently or in breach of these Terms and Conditions.
We may suspend or terminate this agreement at any time by giving you reasonable prior notice.

5. Loss, Theft, Damage
You should take care of your Village Gift Voucher and treat it like cash. Village is not responsible for lost or stolen Village Gift Vouchers.

6. Resale/Use in Promotions
You may not sell your Village Gift Voucher. We reserve the right to cancel any Village Gift Voucher that we suspect has been resold or obtained in connection with an unauthorised sales or promotional activity.

7. Customer Care
If you need assistance or if you have any enquiry relating to your Village Gift Voucher, you can use the Contact Us facility at or call Customer Care on
01925 906453.

8. Data Protection and Privacy
When you purchase your Village Gift Voucher at, you will be asked to provide certain personal information, including your name, address and contact details.   We are committed to maintaining the security of your personal information and details of how we hold your data can be found in our privacy policy at

9. Liability of Village
We shall not be liable for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or loss of profit or damages) that arise from or connected with these terms and conditions.
Where any loss or damage arises from a cause within our control, our liability to you shall not exceed a sum equal to the balance on your Village Gift Voucher as at the date that such loss or damage occurs.  This clause shall not exclude or limit any liability that cannot be excluded or limited by law.

10. Variation
We reserve the right to amend or waive any provision of these terms and conditions from time to time. The terms and conditions applicable to the use of a Village Gift Voucher shall at any time be the terms and conditions published at and your continued use of a Village Gift Voucher shall constitute your acceptance of such terms and conditions.

11. Governing Law
These Terms and Conditions are governed by English law

T.I.K.I Fridays 

Available every Friday in the Village Pub from 5pm. Happy Hour offers include: Tiki cocktails, glass of fizz, wine or pint of beer for £3.50 and any Tiki stater for £3.50 excluding the Tiki longboard - (Scottish properties are excluded from the drinks promotion). 

Village Hotel Facebook competition -

This offering includes a Sunday night stay for two people sharing a standard room, including a 2 course meal from a set menu (must be taken before 30th June 2019. This is subject to a limited allocation of bedrooms, and may not be available on all dates (exclusions apply including Mother’s Day, Easter, Father’s Day + the prize cannot be used on any City wide events). All entry requirements on the Village Hotel Facebook post must be fulfilled by midnight on 19th March. This competition is in no way sponsored, endorsed, administered by or associated with Facebook. 


Social Media Competitions 

We reserve the right to revoke competitions at any time.

Festive Dining

Our festive dining menu is available in the restaurant throughout December 2019 (Excluding Christmas Day, Boxing Day and New Year's Eve. Subject to availability. Cannot be used in conjunction with another offer of discount.

Wedding Showcase - Free case of champagne

While stocks last. Wedding booking deposit must be paid within 7 days of the showcase to receive a free case of champagne. Offer available when attending a Village Hotel wedding show. Selected dates apply.

Members 25% discount 

Book direct or by using promo code GYM25 online and show your valid gym membership card on the day of your spa treatment. Available Sunday – Thursday only. Cannot be used in conjunction with any other offer or discount. Discount available against individual  spa treatments only. All other standard Village Spa T&Cs apply. Membership card must be presented when ordering food or drinks at the pub and restaurant to qualify for this discount. 

Bristol Members Free Night Stay

Pre-opening membership £30 price is based on a 12 month off peak contract. No joining fee. The starter pack is valued at £200 and will be issued to the first 1000 members who join Village Gym Bristol. This includes a free nights stay for 2 at any Village Hotel, a branded ruck sack, branded water bottle, branded towel and branded t.shirt. The complimentary starter pack will be issued after the first direct debit payment has successfully been taken. Free stay only valid Thursday – Sunday nights only on complimentary one night basis (standard room only). Stay must be taken by 30th June 2019 with limited availability on selected nights (eg Valentines weekend or Easter). Offer expires in November 2018. 

Business Club Member Referral

Refer a  new member to a Village BCLUB and chose one of the following;

  • 5 x Day Passes
  • £25 food and beverage voucher
  • 2 x tickets to a tribute tour party night
  • 1 x day room hire in a BCLUB meeting pod
  • Amazon Echo

Offer available until 28th February 2019. There is no limit to the number of new members that a current member can refer to join. The referred member must join on either a pay monthly or annual advance 12-month contract. Not applicable on Founder Rate memberships. Cannot be used in conjunction with any other offer. No cash alternative is available. Hotel General Management’s decision is final when issuing referral gifts. In order to receive your referral gift, the member must sign up to Village BCLUB before 31st January 2019.

Referred member must join before this promotion ends for referral gift is claimed and also not cancel their membership within 14 days.

5 x Day Passes can be used at any Village BCLUB across the UK by either the member, or a guest. Simply present the day pass to the host team who will issue you with a guest key for the day. Day passes must be used within 6 months of issue. There is no limit on how many day passes can be used at the same time.

£25 food and beverage voucher is only valid in Village Pub & Grill, and must be redeemed at the same time and within 6 months of receiving the voucher. Cannot be used in conjunction with any other food & beverage offer, or in another food & beverage outlet.

2 x tickets to a tribute tour party night is to be booked through the meetings & events sales office at the  hotel and is subject to availability. Ticket includes 3-course dinner, tribute act and DJ disco. Over 18’s only. Excludes Christmas Parties. Must be used within 6 months of issue.

1 x day room hire in BCLUB meeting pod for upto 6 people. Must be redeemed in one day (cannot be split). Includes room hire, inroom technology and unlimited refreshments. Subject to availability.

No cash alternative to any referral gifts. 

Terms and Conditions for Meetings at VUR Village Trading No 1

a. These terms apply to day meetings placed and pre-paid via the on line booking channel at
b. All meetings rooms will be set boardroom style and refreshments will be available from our Hub Café for the duration of your meeting.
c. Lunch will be served outside the meeting room
d. Amendments can be made to bookings by calling MeetMe, the central meetings desk for Village, on 01925 873281
e. Meeting rooms and refreshments can be cancelled free of charge up to 14 days before the meeting. Within 14 days of expected arrival, full charges apply.
f. Reduction of attendees can be made up to 14 days prior to the meeting. Less than 14 days before the meeting, these will incur a 100% cancellation charge.
g. The Clients shall be responsible for the orderly conduct of its guests, and shall ensure that its guests have regard to any regulations imposed by any competent authority, and that nothing shall be done which will constitute a breach of the law. The Client shall fully indemnify the Hotel against any claims, or loss or damage arising as a result of breach of this clause.
h. Prior written approval must be obtained if you wish to fix items to the walls, floors or ceilings. The Hotel will hold the Client responsible for any damage caused through negligence by the Client, the Client’s guests or the Client’s contractors. An inspection of the premises before and after the event may be requested by contacting the Duty Manager.
i. Where any facilities or services are booked, the Hotel will not be liable to make any refunds should the guests fail or refuse to use them for whatever reason and full payment must be made.
j. Where the Hotel is requested to book facilities and/or services on behalf of its clients or their guests with third parties, it will do so in good faith but cannot be held liable should the standard of those services prove deficient, nor for the acts or omissions of such third parties.
k. Only food and beverage purchased from the Hotel may be consumed on the premises. If food or beverages are brought into the Hotel for consumption, a charge will be made equal to the Hotel’s selling price for that or an equivalent product, which shall be in the absolute determination of the Hotel.
l. The event must start and finish at the times specified on the contract. Changes to the times must be agreed with the Hotel.
m. The Hotel reserves the right to cancel any booking forthwith or reserves the right to offer alternative facilities without any responsibility on its part in the event of:
a. Any occurrence beyond the reasonable control of the Hotel which shall prevent it from performing its obligations in connection with the booking.
b. If the booking might, in the opinion of the Hotel, prejudice the reputation of the Hotel

Red Card Membership

Subject to availability. Red Card offers available during live games only. Offers only redeemable with receipt of a Red Card email or through the Village Hotel mobile app. The sender of the email must be Village Hotels.

Members Birthday Offer:

The member dines free on their birthday when dining as part of a Celebration only (not valid against the normal a la carte menu). To dine for free the Celebration booking must be confirmed and pre-payment must be made 14 days of receiving the birthday email from Village. A copy of the email must be shown on arrival. All bookings are subject to availability. Available for bookings of 6 or more, dining from the Celebration menu only. Available in Verve Grill or Buca di Beppo. Free fizz is based on tables of 6 or more. 1 bottle is included per table of 6. This can’t be used in conjunction with ay other offer. Subject to availability and general T&Cs apply.

50% off January Tributes:

50% off applies to tribute events in January only. Subject to availability at selected hotels. Village Portsmouth is excluded from this promotion. 

Full pre-payment must be made at the time of booking. Events are non transferable and non refundable. Meals and course at selected events may vary. 


Terms and Conditions for Web Extras

Pre-Paid Early Check-In - £15

Subject to availability.  If unavailable you will be contacted by the hotel prior to your stay.  Applies to first night of stay.  Available from 1pm.

Pre-Paid Late Check-Out - £15

Subject to availability.  If unavailable you will be contacted by the hotel prior to your stay.  Applies to the last night of stay.  Available up to 1pm.

Village Spa T&C's 

LEISURE MEMBERS DISCOUNT: Standard membership of Village Gym entitles the member to 10% off treatments Monday to Friday on production of a valid membership card. Black Card membership of Village Gym entitles the member to 20% off treatments Monday to Friday on production of a valid membership card. 

SCHEDULING AN APPOINTMENT: To schedule an appointment for your perfect treatment, please contact our Spa Reception who will be able to guide you to the right choice. To ensure your preferred time and service is available we recommend to book in advance. All spa treatments and packages require 50% deposit on booking. Your treatment time as advertised in the brochure includes before and aftercare as a complimentary service.

ARRIVAL TIME: Please allow sufficient time before your treatment to complete a Spa Consultation Form. We recommend you arrive at least 15mins before your treatment so that you can change, relax and enjoy the spa facilities. Please be advised that late arrivals will result in a reduction of treatment time.

LEISURE FACILITIES AND ACCESS: Guests who have reserved a Spa Day Package will be offered a robe and towel for use during their day. (£10 refundable deposit required). They will also be shown around our changing and fitness facilities including pool area by one of the spa team.

Village Gym is a state-of-the-art leisure club with the latest fitness equipment and a variety of fitness classes. You can book fitness classes with the spa reception ahead of your visit. Gym facilities are available to Spa Day guests, Spa Break guests, some hotel residents and members. Please bring flip-flops for use around the pool area and enquire about child-free pool times ahead of your visit.

SPA LUNCHES: With Spa Day Packages, these will be held in our hotel food and beverage areas. Clients must be fully clothed in this area.

CHILDREN’S POLICY: We are delighted to offer treatments for children over the age of 16 years old. Please contact the spa team for details on treatments available for our younger guests. We would require signed permission from a parent or guardian at the treatment consultation for 16-17yr olds to receive any treatments.

CANCELLATION POLICY: Please note that your 50% deposit will be redeemed if 48 hours notice is not received to cancel or reschedule your appointment. Late arrival will shorten your treatment time. All prices are quoted in GBP and are subject to change at any time.

HEALTH CONDITIONS: Kindly advise us of any health conditions, allergies or injuries, which could affect your choice of treatment when making your spa reservation. We may require a doctor’s note to give treatments.

PREGNANCY: We have specially designed treatments for expectant women past their first trimester (3 months) or nursing mothers. Please allow our spa team to guide you in selecting which treatments are most suitable during this special time.

VALUABLES: Village Spa accepts no responsibility for loss of valuables or jewellery at any time on the spa premises.

Spa Day – Bride to be goes free

Hen party package available for any bookings made before 31st December 2017. Bookings can be for any future date. Minimum group size 8 (including the ‘Hen’). Subject to availability. ESPA gifts may vary, also subject to availability 

Winter Wishes

Subject to availability. Over 18s only. Health and medical conditions must be disclosed at time of booking to ensure suitability for treatment. Deposit subject to forfeiture. Credit or debit card required for the robe and towel deposit that will be kept in a card safe and returned at end of visit. Cannot be used in conjunction with any other discount or offer. All package elements must be taken on the same day. Valid until 31st December 2018 excluding Christmas Day and Boxing Day.

Winter Warmer

Subject to availability. Over 18s only. Health and/or medical conditions must be disclosed at time of booking to ensure suitability for treatment. Deposit subject to forfeiture. Credit or debit card required, as a deposit for robe and towel hire, that will be kept in a card safe and returned at end of visit. Package bookable until 31st December excluding Christmas Day and Boxing Day. All elements of the package must be taken on the same day. Hot chocolate can be exchanged for a standard tea, Americano, latte or cappuccino. Gift vouchers valid until 31.01.19 and cannot be refunded or exchanged for cash.

Party Pick N Mix

Subject to availability. Over 18s only. Payment required in full. Treatments chosen must all be taken on the same day. Treatments must be taken within the date stated and cannot be extended. Patch test required for all new tanning, tinting and lash clients (and anyone who has not had a tan, tint or lash treatment at Village Spa within last 6 months). Cannot be used in conjunction with any other discount or offer. Bookable until 30th December 2018.


24/7 access is available for select gym membership types only and is operating at specific Village Gym Clubs. To find out if your local club is offering 24/7 Gym access please visit the relevant club page on this website and look at the Opening Hours. 24/7 access is by valid membership card – entry will be refused if you cannot present your membership card. Hotel guests may use the club facilities during set times, and use for hotel guests excludes 24/7 access for safety reasons. Minimum entry for 24/7 gym access is 18 years. For health and safety reasons, members under the age of 18 can attend the gym only during the peak hours shown for the club. 24/7 access does not include access to changing rooms, studios or wet areas due to health and safety considerations. Towels will not be available outside of normal operating hours. CCTV is in operation and emergency alarms are installed in the gym should you feel unwell or need emergency help. Fitness Coaches will not be onsite other than at normal operating hours Management reserve the right to withdraw 24/7 access at any time due to the need for essential maintenance work, if adequate supervision cannot be arranged or if they have health and safety concerns.

Please contact your local Club if you need any more details.